Ray McIntire
About
- Username
- Ray McIntire
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Comments
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This happened again today. From the help desk, at least I realize that I can change the status back from "shipped" to "processing", but this shouldn't happen to begin with.
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John Eckhardt-- I've never received a stamp from eBay, Hip, Delcampe, Stamps2Go with an $8.75 using Shipping Easy. I've had my Hip store for several years now, and with a few exceptions for large orders, 1st Class mail every time. We can agree to …
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Thanks for all of the responses, but I still would like to see an additional option on the Resolutions pull down screen...
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Mark, I use the "Mark all orders" all the time, but I did not use it here. The orders NEVER showed up in the Summary. Only in "Orders" and all were marked as shipped. If I didn't go into that queue, I may have not seen them. The only way I knew w…
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It's now hit and miss, because another order came in this morning that was not listed in Summary, but it was marked Shipped (before I had ever seen the order).
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Sure, I contacted the buyer, and I asked him to check his profile with Hip to make sure that his address is correct. I also informed him that I was cancelling the order. I'm already out the $1.40 postage to Australia from the US, and if I just sen…
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In the last hour or so, the problem has gone away and orders are once again showing up in the Members Area summary.
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Hi Wayne, I'll try to answer your question on how it's going! I'm an avid follower of Jim Jackson's Big Blue 1840-1940 blog, and started collecting the world again 6 years ago because of that blog. I've purchased many of the feeder album Big Blu…
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I was able to search my listings, but not able to search all listings at the top. The screen just acts like it's dead....
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Thanks much, John-- I appreciate the response!!
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William, I have a similar issue with orders not reaching the buyer. Twice now in Russia, and an envelope came back today with a notation of "Service Temporarily Suspended". Resolution options won't help me on this one, as I mailed the envelope on …
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Ted, FVF refund? Not familiar, and never have. Can you either explain, or point me to where I can find this? Thanks much! Ray
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There may be a way to combine shipping for multiple orders, but I've never figured it out. Buyer closes 2 or more different orders in a single day, and I have flat shipping fees. I'd like to be able to print one invoice and have both orders on it, a…
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Thanks Michael, this is basically what I have done. Didn't know if there was a feature I hadn't used, or didn't know about. Appreciate the answer. Ray
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Actually glad I didn't take any action at the time-- the gentleman has now made 5 or 6 purchases from me, and there is now another level of trust that's been built. Thanks for the responses though! Ray
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Thanks John, but that didn't work-- with the way I had the files named and the path, it would look for that directory in my earlier message. I figured it out, though. When I hit info on the root directory, it had my entire naming convention ther…