Ethics
I have contacted management at HipStamp multiple times.. Each tine someone named Justin tells me to contact the seller. HipStamp has no courage to weed out the unethical individuals that sell on their format. If you suggest that they police their sellers they simply do not respond beyond "do it your self"! 'saratogatrading' is advertising US stamps that are F-VF but using XF to Superb photos on their Lisings. This is just not ethical. I am sure Justin would tell me to contact the seller. We need a stronger management who will remove unethical sellers if we are to be able to list accurate items on HipStamp. Each crook makes all of us look poorly in the eyes of the buyers.
Comments
All Sellers on HipStamp are required to follow our terms and conditions. This includes that if an image is being used to represent a item in a multi-quantity listing, that the image must represent the same quality of item which a buyer will receive - unless explicitly and clearly stated otherwise.
I understand that your concern is that the Seller in question is using images which are of better quality that those which the buyer would receive, and I would agree this would certainly be an issue, and one which we would take prompt action upon. While we can't review every item sold, this is exactly what our feedback system is for. When buyers purchase items from our Sellers, they can share their experience for others to review. Our staff regularly reviews the feedback of all of our Sellers, and if an issue becomes apparent, appropriate action is taken.
In this specific case, the Seller in question has over 10,000 feedback with us, and a rating of over 99.9% with no neutral or negative feedback having been received within the past year, out of the 3,000 feedback received since then. So among those who have purchased items from this Seller - there is no current issue with the quality of items being received. That being said, if you have questions for a Seller, you're of course welcome to follow-up with them directly.
Good for you, Mark!!
Can you show any specific examples of the bait and switch?
You would need to scan and upload images of actual received items and provide the link to sold listing?
Once, I had a customer that was disappointed, the scanned stamp had a light round cancellation mark and I sent a square light cancellation...but it was mentioned that it was "similar" . Now, to eliminate this problem, when I can I put several scans of the same stamp, so customers have a idea of they will get.
https://www.hipstamp.com/listing/usa-1986-sc-2202-o-used-cpl-set/15279531