ImplementedAutomatically Update Item Specifics when using List Similar as well as Sell
If you are going to automatically fill in the year date please do it correctly so I don't have to go back and delete wrong dates every time I list - it is a huge waste of time and unnecessary source of errors..
I just listed plate blocks of C75, C76, C78, C86 and C90. The first 3 were assigned the correct dates. The last two "stuck" on 1971 which was the year of issue for C78 although the correct years of issue were 1973 and 1976. This is the third timein a row that this "sticking" has happened. It means that I have to check every auto fill in and go back through the newly listed items and correct things I had nothing to do with. I cannot keep doing this forever - it almost doubles the time spent listing and makes me question every entry repeatedly - I don't trust it anymore..
I personally don't care if the year date is filled in or not so I will just go back and delete them. I am not going to spend hours going through catalogs to look up year dates and I am not going to leave incorrect year dates in my listings..
Is there any way to disable this entry of incorrect data or shall I just stop listing until it gets fixed?
I just listed plate blocks of C75, C76, C78, C86 and C90. The first 3 were assigned the correct dates. The last two "stuck" on 1971 which was the year of issue for C78 although the correct years of issue were 1973 and 1976. This is the third timein a row that this "sticking" has happened. It means that I have to check every auto fill in and go back through the newly listed items and correct things I had nothing to do with. I cannot keep doing this forever - it almost doubles the time spent listing and makes me question every entry repeatedly - I don't trust it anymore..
I personally don't care if the year date is filled in or not so I will just go back and delete them. I am not going to spend hours going through catalogs to look up year dates and I am not going to leave incorrect year dates in my listings..
Is there any way to disable this entry of incorrect data or shall I just stop listing until it gets fixed?
Comments
That means I have to go back and delete the year of issue information from 22 listings. Please provide me with some way to disable your automatic fill in until you fix it. I will not be listing anymore stamps until it is fixed - I can't afford the time to go back and edit listings because of errors committed by Hipstamp.
We will review this further, but in general, if you have your Default Listing Settings set in the Members Area > Selling > Seller Tools > Default Listing Settings, you shouldn't need to use the List Similar option.
When we "list" an item by pushing the "List now" button we are brought to a page that has different options - one of which is "List similar" - are you saying that we are not supposed to use this ????
I guess I can get used to just deleting the filled in year date and hopefully that will prevent the system from trying to fill it in when I go to the next page...........
You can continue to use List Similar, and any information you want to change from the previous listing you would change - including changing or removing the Year. Only when you click on "Sell" and are not using List Similar do we now automatically fill in the Item Specifics, including Year, for you based on your title.
We'll make a note to look into offering this option through List Similar as well - just keep in mind that we are not trying to fill in anything automatically for you when you're using List Similar currently.
As long as there is a work around I can deal with it
Thanks for your patience, it's just a little frustrating at times..........
I just read his long and calm explanation of HipStamp's functionality to a seller here who declared he was leaving! The fact that he was so gracious and helpful to a disgruntled hothead really impressed me! I would not have been able to hold my tongue!
I wish more members would use the 'Contact Us' feature to open a Help Ticket for their personal problems, and allow Mark to work efficiently on cases of true worth, and not make him take the time to wade through all the nitpicking here in the Forum. (sometimes, though, Carol, a problem like yours is good to air here for us all to learn from)
Ross
https://www.hipstamp.com/store/ross-stamps
If I was the only one who didn't notice the problem when I used the "list similar" function I should have used the contact us feature (which I have utilized in the past).- I just wanted to give a heads up to anyone else using the "list similar" function that they need to check out their listings for errors. Someone else must hit the "list similar" button when listing 30 or 40 similar items (same country and condition) or am I the only one?
I use the "List Similar" all the time. I have the catalog open and use copy and paste a lot but thats what works for me right now. I am also trying to learn the CVS spread sheet but some of my meds fog the brain so I'm a slow learner!!!!
https://www.hipstamp.com/store/ross-stamps
I used Turbo Lister when I was listing a lot of stuff on Ebay with no prpblems. I guess I just don't get this CSV format. I made a file for the old Bidstart sold data from day 1 and can extrapolate everything except the description from it but it is nothing like the bulk lister templates.
Carol - We have gone ahead and updated the List Similar feature, such that it too will now update the Item Specifics (including Year when available) based upon your Title.
The way the standard Sell Your Item process worked, once you selected the category, we automatically filled in the Item Specifics for you based on the title. This of course is why it wasn't used in List Similar - since a Category is already set. However, now, when you List Similar, if you change the Title (and already have a Category set) we'll re-populate the Item Specifics, including Year. So all in all this should work as you would expect it too.
Let me know if you have any issues.
We're also trying to get the Bulk Lister help videos out the beginning of this week.
Looking forward to the videos whenever you get a chance to release them - I need to understand CSV's better......
https://www.hipstamp.com/store/ross-stamps
After listing a number of items over 2 days I am finding for me it's a mixed bag. Sometimes it will automatically change the main cat and year of issue fields other times it doesn't. The 2 fields that are changing on a constant basis is the country and cat number fields. (I do use the topical field a lot so I don't if that is part of it or not)
The List Similar feature is about keeping every field exactly the same as it was in the first listing, so that you only need to change what's different from the last listing. This includes the title, description, and all item specifics.
Conversely to listing a new item - where all fields start blank (or set to your Default Listing Settings). So for example when creating a new listing, and you provide a title, and then select a category, we will automatically attempt to detect the following item specifics for you:
Country
Catalog Number
Condition
Stamp Format
Stamp Type
Year of Issue
Note we do not attempt to determine the category, or any other information. Any Item Specific we can not determine for you - we leave blank for you to fill out accordingly. Also to note, we can only determine Stamp Type and Year of Issue if we have a Country and Catalog Number - and that Country and Catalog Number is in our Catalog (click on Catalog in the header).
When you use List Similar, we'll do the same. But if we don't have information for one of these item specifics - when we "leave it blank" you'll still see the information from the first listing - since that is the point of List Similar - to fill in all fields with the information from the first listing for you.
That being said, it may make sense to clear Stamp Type and Year of Issue if we don't have that information - but that would be a change from how List Similar is intended to work.
What is everyone's thoughts on this?
It makes listing almost fun ...... please don't take it away ..
For me having the private ID sticky would also be a big help.