ALL MY STAMPS ARE MISSING! From my store?????? MARK!!!!!!!!!! HELP!!!!!!!!

Comments

• 4 Comments sorted by Votes Date Added
• George DeKornfeld

  January 2021 0 Likes Vote Down

  Open up a ticket via the 'Contact Us' button at bottom of page.
• Mark Rosenberg Staff

  January 2021 edited January 2021 0 Likes Vote Down

  If you delete your credit card on file with us, you'll be presented with a large warning message that if you delete your credit card - your store will be closed. You'll need to re-open your store from the Members Area > Store page, which will also prompt you to re-enter your credit card to open your store. Once you've done that, reach out to our Support team if you need help relisting your items (re-opening your store will not automatically relist your items).
• Lee J Coen

  January 2021 0 Likes Vote Down

  Mark,
  Thanks but thats not correct-there is no message. You might want to have your 'engineers' configure for cell phones. I use my cell phone, tablet and laptop daily to check my store. You did see the part about DAILY right?
  ANNA has been the biggest help with this--
  My store has been restored and thank you
  but there is NO MESSAGE telling knuckling dragging mechanics like me to add another credit card-
  
  I will sleep easy tonight--
  thanks everyone
  
  
• Mark Rosenberg Staff

  January 2021 1 Likes Vote Down

  When you click the "Delete" button on the Credit Card page, the following message shows up:
  
  Are you sure you want to delete your card? Any active subscriptions you have with us will be canceled. Additionally, if you have an outstanding account balance, it will first be debited from your card. If you are looking to simply update your existing card, or replace it with a new one, use the 'Update / Replace Card' option instead.
  
  You're then presented with an option to continue or not. This is the same on the web, tablet or your phone.