Non delivery

In the event (God forbid) of none delivery how does a buyer get reimbursed? I saw a new seller with 0 feedback have a large amount of a particular Forever stamp I'd be interested in. The price is probably about what they sold at and he or she offers free shipping. My other dilemma is knowing there has been counterfeit issues of these stamps. I know one way to tell as it was explained to me by a seller on Ebay and there are posted auctions for those and posted as counterfeit. Since there's only 1 pic showing on auctions here and they show the front, one of the ways to tell is by the back. What would one do in either case. Non delivery or counterfeit?

Comments

  • 11 Comments sorted by Votes Date Added
  • edited March 2018 0 LikesVote Down
    In general, if you have an issue with an order you have placed, you should contact the Seller directly, and you should be able to resolve the issue. If you're concerned about placing an order with a new Seller, and the item not arriving, or being significantly different than as described - payment on HipStamp is handled by PayPal, and you're protected by PayPal's Buyer Protection, and should be able to easily obtain a refund in such an event directly from PayPal.

    For more information on what to do if an order you have placed does not arrive, as well as more details on PayPal's Buyer Protection, please see the following:

    https://support.hipecommerce.com/portal/kb/articles/what-should-i-do-if-i-paid-for-an-item-and-it-has-not-yet-arrived

    With regards to images, Sellers can include up to 20 images per listing. If a Seller has not included an image of the back of a stamp, you can always contact the seller using the Question tab/button on any item listing page, and request an image of the back of the stamp.

    That being said, I'm not sure what you are referring to by counterfeit issues of stamps and checking the backs of stamps to determine this. If you're referring to replica stamps, which "should" be stamped as replica, etc. on the back - those types of items are explicitly prohibited from HipStamp.
  • It's always kind of scary ordering from a new seller with 0 feedback. Maybe that's why they offer stamps at a low price so to get a feedback rating. Thanks Mark for your input.
  • Everyone was new at one point in time.- both as buyers and/or sellers. Back when I was buying (and selling) heavily on Ebay in the late 90's and the first few years of the millennium we generally tried to avoid the "Power Sellers". I can truthfully say that I have never had a problem with either a new buyer or a new seller. It is some of the "big names" that you really have to watch out for.
    That said, there aren't a lot of bad apples out there in the stamp field and they are well known if you follow various forums.
  • I understand Carol what you're saying as everybody starts somewhere and as long as you're protected by either Paypal or Ebay it shouldn't be a problem but let me give you another example. There is a relatively new seller on Ebay right now that's selling a forever stamp. Actually this is her 3rd auction of 1500 stamps (75 sheets) of the same stamp. It's not a BIN auction and the bid started at .01. Let's say her purchase price when she bought them was $8 at that time. She would've outlaid $600 X her 3rd auction. I've checked her sales on the other 2 and they sold for less than $500. Doesn't that sound fishy? My other concern is that there are counterfeit stamps of the one she's selling. One way to tell is what's printed on the back. On the actual USPS stamp is the word "news". On the counterfeit it's spelled "new". I got this info from another seller. Best way to tell is by reading the back. You can't tell on hers because she only had a pic of the front. Here's her listing.

  • Interesting. Actually if you search Ebay for "Forever" stamp" there are almost 4000 lots supposedly sold and almost all for less than cost. Keep in mind that some of the big guys have become very creative at having several usernames that allow them to shill bid so many "sold" auctions may not have been sales.
    Easiest way to verify would be to ask her to post a picture of the reverse side of the stamps being sold right in the listing - not emailed to you.
    If you are just looking for cheap postage buy a different forever stamp - lots of choices.
    There is lots of scrap postage available from 40% of face value and up depending on denominations included.
  • Believe me. I know there's a ton of forever stamps but I disagree with you about Forever stamps at less than cost. I know there are some like that right now. The new love stamps I've seen on Ebay listed at less than cost through the USPS. Makes me go....crap ..I should've waited instead of buying through the USPS. But there are others...in fact many others...that get listed 2 to 3 times what they cost. I'm patient enough to stay away from those. I'm also an early riser and get on Ebay quick and view the newly listed Forever stamps and by doing that I've lucked out to some great stamps!
  • " The new love stamps I've seen on Ebay listed at less than cost through the USPS."

    It is against the law for the USPS to sell stamps for less than face value. A couple of years ago, the USPS got caught doing just that, and also for not collecting the money for the stamps sold to Royal Mail (UK). It was around $40,000, if my memory serves. The Inspector General keeps a close eye on the USPS doings.

    If you want to see the back of a stamp, communicate with the seller and ask the seller to post a picture of the backside. If the seller isn't willing to do it, then that should be your red flag to move away from that seller. If the hairs on the back of your neck tingle over a seller, then move away from that seller. There's no point buying from someone whom you do not feel comfortable with. This is a hobby; a stress relieving, not making, machine.
  • edited March 2018 0 LikesVote Down
    Why even bother seems very risky. If there is a problem PayPal investigates the case nothing is guaranteed and
    sometimes your money is held for months if you are lucky enough to get it back. Better off buying
    from reliable sellers. PayPal just updated their policy as well.
  • And that's why I didn't bother Andrew. First I don't think I'd wanted that many as I'd seen 3 auctions to date from the same seller at 75 sheets of 20 each totaling 1500 stamps each auction. Sound risky to you? Sure did me. Maybe it wasn't a risk. I'd been able to tell if she'd had a pic of the back of the stamp. That's the way to tell if they're counterfeit.
  • Michael,
    I think the red flag's flying. I went into Ebay and saw another listing for the same quantity of stamps. That'll be 300 sheets of 20 per for a total so far of 6,000. Seems rather odd for a seller with 20 feedback don't you think?
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