Anyone else experiencing problems using Bulk Lister for Existing Items?
Whenever I try to use the CSV file using the data in the field "date/time the items was listed", I get the error, data cannot be before (current time). I then deleted the data, and everything uploaded fine with one big exception.
Instead of overwriting the old listings, it carried over the old scans (thank you!), but created duplicate listings. So the time I saved by updating in bulk is now being eaten up by my having to go through all of the listings and delete the old entries. The problem here is when I am trying to update a section(for example air mails) and these old listings did not have a catalog number in the block, therefore I cannot sort and/or search for the old items.
I have now done 3 successful updates, but have spent the better part of two days deleting all the old items.
Instead of overwriting the old listings, it carried over the old scans (thank you!), but created duplicate listings. So the time I saved by updating in bulk is now being eaten up by my having to go through all of the listings and delete the old entries. The problem here is when I am trying to update a section(for example air mails) and these old listings did not have a catalog number in the block, therefore I cannot sort and/or search for the old items.
I have now done 3 successful updates, but have spent the better part of two days deleting all the old items.
Comments
Then a snapshot of the Errors report
As you can see, new item numbers were assigned. Now I have to delete the old items again.....
If however you had created duplicate listings - you can end all of those listings all at once in just a few seconds. From the Members Area > Selling > Listings section, on the right hand side you can filter by when you started listing (ie: today), and then you can end all of those items in Bulk (see https://hipecommerce.freshdesk.com/support/solutions/articles/14000045239-how-to-bulk-edit-update-existing-listings for more details).
When you export your listings, we export all associated fields with your listings - including the Custom Start Time if you had set one when you first created your listings. When you then use the "Default - Update Existing Listings by ID" each column you provide will be used to update the listing accordingly. However, if you previously set a Custom Start Time - it would be included in your export. But you wouldn't be able to update the Custom Start Time to a date in the past. If you just deleted that column from your spreadsheet entirely you won't have that issue.
We'll look into possibly ignoring this field when updating listings as well.
In addition, I have never setup a custom date/time, I simply used the BS bulk lister and ran it.
You could just delete the new ones, and then re-upload your file you uploaded before with the "Default - Update Existing Listings by ID" template, which would then update the old listings to look the same as the new listings you created were.
Let me know if that makes sense!
In reviewing your picture above - something doesn't look right. More specifically there are some weird characters before the first column (the Row Number column). If that's happening in the file your're editing as well - the first column is the id column - which is needed to ensure items are updated (and not created/duplicated). So that could explain what is happening (some sort of encoding issue with the file you're editing). What program are you using to edit the CSV file?
Can you email us the file you uploaded to support @ hipstamp.com We should be able to work-around this once we have a sample of your file.