Resending auction invoices

Dennis Jorgensen

Hipstamp sends out an automatic invoice, and to store customers immediate payment is required. For auction customers we have to wait for payment, If a buyer is a bit slow at other sites I would resend the invoice with gentle "reminder notice" somewhere in the message box which generally gets a payment. Is there any way to do this with Hipstamp? I know there is a contact buyer process on the sold page but I don't want to send any message, just a copy of the invoice with something like "reminder notice" added

Mark Rosenberg

We automatically send an email reminder every few days (I believe it's at the time of sale, 3, 7, 10 days, etc.) However, outside that you can contact the buyer directly as well.

Dennis Jorgensen

ok thanks Mark I didn't realize that you resent automatically until payment is received.