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Unintended Sale

david cariniddavid carini
in Questions 0 LikesVote Down
For some unexplained reason all my listings (except for listings listed last night) are currently on sale at 25% off. Yesterday I created 2 promo codes for regular customers- one for 10% off and one for 25% off. I've done this before with no problems- the customer used the code for the discount. I must have done something wrong so I figured I'd cancel the promotional codes and my listings would return to normal pricing. I did cancel the codes but the listings remain at 25% off. Any suggestions on how to alleviate this problem?

Comments

  • 4 Comments sorted by Votes Date Added
  • david cariniddavid carini
    0 LikesVote Down
    So far the only way I've found to remedy this problem is to individually edit each listing- this is going to take quite a while.
  • Wayne CamolliWayne Camolli
    0 LikesVote Down
    Try creating a promotion for 0% off. Start it today and end it in 2 or 3 days. Worked for me.
    I found out from Customer Service that if you delete a promotion it does not end it. Best way to do that is change the end date.
  • david cariniddavid carini
    0 LikesVote Down
    Thank you Wayne- I'll give it a try with what I have not yet edited.
  • Jaysper AsuncionJJaysper Asuncion Staff
    0 LikesVote Down
    Hi David, thank you for bringing this concern here. A member of our Support Team will reach out to you directly to assist. Thank you, everyone!
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