Unable to check buyer's feedback.

I just received a moderate order from a buyer in Singapore with, according to his ID (97638055), over 7K in feedback. When I went to look at his feedback page, I kept getting an error message ("The page you are looking for doesn't exist."). Paranoia makes me ask if there is such a thing as private feedback (like on eBay), if this is a glitch in the HS system, or if there's something nefarious afoot?
The ID seems unusual in itself...

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